Return and Refund Policy: onlinesolutionszone.com
Digital Products As our products are delivered digitally, we generally do not offer refunds once the product has been downloaded. However, we understand that issues can arise, and we are committed to ensuring customer satisfaction.
Eligibility for Refunds
- Refunds may be considered in the following cases:
- The product was not delivered as promised (e.g., incorrect or broken download links).
- The product is significantly different from its description on our website.
- There was a technical issue that prevented you from using the product, and our support team was unable to resolve it.
Non-Refundable Cases
- Refunds will not be provided for:
- Buyer’s remorse or change of mind.
- Misuse or inability to use the product due to lack of technical knowledge.
Refund Process
- To request a refund, please contact us at [support@onlinesolutionszone.com] within 7 days of purchase, including your order details and a description of the issue.
- Refunds, if approved, will be processed within 5-7 business days and credited to the original payment method.
Affiliate Products
- For products purchased through affiliate links on our website, refund requests must be directed to the respective affiliate partner. Their return and refund policies will apply.
For any further assistance, please do not hesitate to reach out to our support team at [support@onlinesolutionszone.com].